ERC Operative

We have a vacancy within our Emergency Response Centre. The general role involves receiving and actioning incoming telephone calls and other means of communication, obtaining all necessary information to ensure the appropriate action can be taken; giving advice when appropriate; allocating appropriate graded response to calls and distribute as per Standard Operating Procedures. To respond to Red Alerts via the various Lone Worker platforms and to monitor, maintain and create reports.

The role is shift based working 12 hours, 4 on 4 off, nights and days

Interested parties should make their enquires for the attention of Luke Toker via the contacts form